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27 - 28 July 2022
Santa Fe Station Hotel & Casino, Las vegas Nevada

FUTURE-PROOFING CUSTOMER
EXPERIENCE WITH VOICE TECHNOLOGY

SUMMIT OBJECTIVE

2nd Edition VoiceTech Summit Americas is finally LIVE and In-person, and we are excited to announce that the event will be held in Las Vegas, Nevada. The 2-Day Conference & Exhibition is designed to bring together 500+ of America’s prominent brands from the Call Centre, Banking, E-Commerce, Healthcare & Automotive Industries and a few others to discuss the latest trends and innovations of Speech Recognition, Voice Assistants, and their implementations to transform the customer's experience and enhance operations. The 2-day event will exclusively bring forward the world's best Voice Technology solution providers to share their expertise and showcase the latest Voice Technology softwares and platforms that can transform your customer journey to the next level.
Meet us In-person in Vegas and witness some of the best and most interesting Industry Presentations, Participate on stage, and Join our Panel sessions to share your thoughts and Insights.
Experience our pre-scheduled meetings at the networking lobby or meet our Exclusive Voice solution providers at their Exhibition booth to explore what Voice AI can bring to your business today and Join us for the only B2B Voice Technology event in the US. Network and learn from your fellow colleagues and find out how they are using Voice AI to Future-Proof their customer experience strategy.

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1000+
Attendees
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50+
Expert Speakers
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40+
Solution Providers
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15+
Powerful Sessions
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30+
Exclusive Exhibitors
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1
Exclusive workshop

You Need to Attend. Here’s Why :

  • Understand how the latest developments in voice technology and customer experience will be revolutionized.
  • Learn lessons from the giants dominating the Voice Technology.
  • Find out how to get personalization right as a new wave of data analytics opens new doors to customer insights.
  • Network with leaders across multiple sectors and discover the blueprint for transforming your business.
  • Dynamic virtual event platform with a virtual stage, a lounge and exhibiting booths and networking features.
  • Meet, Greet and ask questions directly to our speakers and Industry experts.
  • Receive an awesome welcome kit gears and gadgets.

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WHO SHOULD ATTEND

  • CTO's
  • CIO's
  • CxO's
  • Chief Experience Officer
  • VP Customer Experience
  • Head's of Customer Experience
  • Chief Data Scientists
  • Head's of Data Science
  • Head's of Analytics
  • Chief Product Officer
  • Head's of Products
  • Heads of e-Commerce
  • Head's of Omnichannel Marketing
  • UI/UX Designers & Developers
  • Anyone Passionate about Voice

FEW KEY TOPICS TO BE COVERED :

  • The current state of Voice Technology and the future perspective
  • The Emerging Trends in Voice Search
  • Digital Voice Assistants and Future of in-Vehicle Control
  • The Rise of Voice Assistants in The Banking Industry
  • Overcoming The Problem Of Voice Discovery – Strategies For A Voice-First Future
  • Crawl, Walk, Run Approach to Implementing Voice AI
  • How Voice Technology is Transforming Customer Support
  • The Advantages of Voice Recognition for the Retail and E-Commerce Industry
  • Ethics & Privacy in Voice Technology

Some of our Previous Partners

MEET YOUR SPEAKERS

Stephanie M. Todd

Chief Strategy Officer at ERC

Speaker Profile

Pethachi Pichappan

Vice President - Next Generation Digital Customer Engagement Services at Concentrix

Speaker Profile

Reagan Cannon

CX Expert and CEO of RC Consulting

Speaker Profile

Neal Topf

President and Co-founder of Callzilla - The Quality-First Contact Center

Speaker Profile

Meet

Top voicetech industry experts & leaders

Grow

With the world top brands and leading local players

Learn

From those who made it using voice technology

Discover

Discover the latest trends in voicetech and explore its potential across various industry sectors

What's in it for you ?

Attend the only B2B VoiceTech conference and expo and meeting hand picked attendees, firm or institution is in an industry or sector that is increasingly and steadily embracing conversational AI and voice technology, employing this in their day-to-day interactions with customers as well as in general operations. Ucon presents opportunities for companies such as yours to engage this technology with leading companies developing the latest solutions.

Voice technology and conversational AI are now becoming pervasive in routine applications in most business sectors, in both B2B & B2C applications, in financial services such as banking, credit cards and insurance, as well as in many other business and consumer interactions in healthcare, hospitality, retail, commercial, industrial and manufacturing sectors, especially in client care, customer service and ordering.

Billions with a “B” Techcrunch reported back in February that the use of voice assistants is likely to increase to roughly eight billion devices by 2023.

Request Agenda

SPONSORS & PARTNERS

Platinum Partners

Gold Partners


Cognigy is a global leader in omnichannel Customer Service Automation. Intelligent voice and chatbots powered by its Conversational AI platform help businesses improve service quality, reduce operational costs, and support teams across the enterprise. Cognigy’s award-winning AI understands user intents precisely and enables natural dialogs in over 100 languages. Easily scalable and pluggable, its low-code platform automates business processes through integrations into backend systems, operates as SaaS and on-premise, and is GDPR compliant. Cognigy’s worldwide client portfolio includes BioNTech, Bosch, Daimler and Lufthansa. Learn more at cognigy.com

Saarthi.ai is a global pioneering multilingual voice and language technology company with the mission to simplify and standardize voice and non-voice business processes of enterprises across telecommunications, online commerce, healthcare, automotive, real estate, banking, financial services, and insurance sectors.
Saarthi.ai offers ready-to-hire multilingual call center AI agents and conversational robocalling AI solutions pre-trained in the most frequent business processes such as lead qualification, payment reminders, debt collection, CSAT feedback survey and others to premier financial enterprises globally.
Their proprietary Conversational AI framework, i.e. GODS when coupled with domain fine-tuned highly accurate Speech-to-Text & Text-to-Speech engines, enables semantically rich and coherent dialogues. Built on top of the lossless language understanding, and dialog management software in major global languages.
They also provide pre-trained Multilingual Customer Support AI Agents for mobile network operators to manage 70% customer interactions without human intervention and have recently unveiled the world's first AI front desk receptionist for hospitals and diagnostic lab chains.
Besides this, the company also offers interactive desktop for live agent assistance, 360-degree analytics and voice biometric solutions.

Silver Partners

Gnani.ai, a SAMSUNG ventures funded company, is a leader in the voice-led conversational AI automation space. Gnani.ai offers no-code multi-modal and multi-channel bot platforms for voice and text automation across channels. Gnani.ai empowers businesses to build customer-centric Conversational AI on multiple channels. Our product platforms include assist365™ (multi-channel conversational AI automation), aura365™ (Omnichannel Analytics), and armour365™ (Voice Biometrics).


VOCALLS is a technology company based in Prague, Czech Republic. We provide medium business and enterprise clients with a cutting-edge conversational platform based on artificial intelligence. The platform enables adding virtual assistants into any process related to voice or chat. With an emphasis on great user experience, VOCALLS-powered virtual assistants are simple to create, deploy and maintain.
Vocalls customers and partners value a dedicated team of experts who provide guidance through the entire process of virtual assistant creation and deployment. Our know-how is based on the strong knowledge of automatic speech recognition, natural language processing and telephony. Available both on-premise and in cloud, Vocalls Conversational AI Platform is a natural choice for anybody who wants to guarantee the best customer experience without trade-offs

Media Partners

Associate Partner

Podcast Partners

Past event Highlights

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PAST SPEAKERS